这种情况下可以拨打 311：非紧急市政服务专线（市民热线）。
美国许多城市的市政府有设置这支专线，主要提供市政相关服务，比如说修理马路人行道、移除道路上的动物尸体和障碍物清除、垃圾车服务、举报违章建筑、坏掉的路灯/红绿灯/停车计时器报修、检举噪音与违停、下水道与道路管线破裂等，都可以打这支电话请市政府来处理。目前已知有311服务的城市有：
Akron, Ohio
Albany, Georgia
Albuquerque, New Mexico
Anaheim, California
Atlanta, Georgia
Austin, Texas
Baton Rouge, Louisiana
Berkeley, California
Birmingham, Alabama
Boston, Massachusetts
Buffalo, New York
Charlotte, North Carolina
Chattanooga, Tennessee
Chicago, Illinois
Cleveland, Ohio (目前未正式发布)
Columbus, Georgia
Columbus, Ohio[9]
Dallas, Texas
Danbury, Connecticut
Denver, Colorado
Detroit, Michigan
El Paso, Texas
Elgin, Illinois
Evanston, Illinois
Fort Wayne, Indiana
Greensboro, North Carolina
Gulfport, Mississippi
Hartford, Connecticut
Hampton, Virginia
Haverhill, Massachusetts
Houston, Texas
Jacksonville, Florida
Kansas City, Missouri
Knoxville, Tennessee
La Crosse, Wisconsin
Las Vegas, Nevada
Laredo, Texas
Lexington, Kentucky
Little Rock, Arkansas
Louisville, Kentucky
Los Angeles, California
Memphis, Tennessee
Miami, Florida
Milwaukee, Wisconsin
Minneapolis, Minnesota
Mobile, Alabama
Montgomery, Alabama
Nashville, Tennessee
New Orleans, Louisiana
Oakland, California
Oxford, Alabama
Newport News, Virginia
New York City, New York
Newton, Massachusetts
Orlando, Florida
Pensacola, Florida
Pittsburgh, Pennsylvania
Philadelphia, Pennsylvania
Providence, Rhode Island
Provo, Utah
Redmond, Washington
Richmond, Virginia
Riverside, California
Rochester, New York
Sacramento, California
San Antonio, Texas
San Francisco, California
San Jose, California
Somerville, Massachusetts
South Bend, Indiana
Springfield, Massachusetts
Tampa, Florida
Tempe, Arizona
Terre Haute, Indiana
Troy, Alabama
Tuscaloosa, Alabama
Virginia Beach, Virginia
Washington, D.C.
Waterbury, Connecticut
Winston-Salem, North Carolina
Yonkers, New York
