Eve’s Temptation Store Manager职位概述
Location: 2980 livermore outlets drive, Livermore, CA 94551
Store manager is responsible for maximizing sales to drive profitability. Leads, manages and organizes the store according to ET´s shared values, standards, policies and procedures along with the District team. Serves as manager on duty, manager of a department and support on the floor when needed in a Symbolic leader function.
Lead all sales processes to meet or exceed customer satisfaction and sales goals •
Create a culture of performance by conducting an aggressive planning and goal setting process that fuels future business growth
Actively coaches, mentors, and manages communications with all employees through effective meetings, individual one-on-one coaching, and all communication mediums
Ensures all customers are provided individual service in a non-threatening atmosphere by ensuring Sales Associates are staged in their primary staging areas and the sales floor is properly orchestrated when there are more customers than associates•
Ensures the sales process is followed in order to identify customer needs and to provide solutions for their home furnishing needs throughout the customer buying cycles
Manage Store Operations to ensure high levels of productivity, efficiencies, and effectiveness
Ensure the correct departmental structure, staffing, and scheduling is in place and maintained to ensure value for our customer
Ensures operational readiness and execution by auditing facility, floor condition, and housekeeping to standards that have been set forth to meet or exceed customer expectations•
Is responsible for the handling of cash, as well as the security and safety of all functions • Is responsible for the effective execution of all advertised events and promotions
Is responsible for competitive shopping within the region and ensuring all associates are knowledgeable on Ashley Furniture product, competitor’s product and can provide a selling story to assist the customer in making a well-informed purchasing decision
Makes employment decisions and/or recommendations such as hiring, improvement plans, transfers, promotions, terminations, pay adjustments. Tracks employee time-keeping and absenteeism
Works closely with the departments of Marketing/Advertising, Operations, Customer Service, Merchandising and Human Resources in managing the overall Store system
Manage and improve functional area performance measures through use and interpretation of Continuous Improvement tools. Improve working conditions and processes (safety, quality, productivity, cost) including supporting and directing employees to participate in improvement programs.
Complete other assignments and special projects as requested.
SCOPE OF RESPONSIBILITY 职责范围
Minimal/no supervision. Support department operations involving confidential information. Exercise independent judgment and discretion. Promote and build image of the Ashley Furniture HomeStore. Target and delegate specific jobs to qualified personnel. Oversee and manage store facility and all store employees
Minimum of 5 years of sales management experience in retail, luxury retail, or service related industry. 五年零售经验，时尚经验优先
Bachelor’s Degree in related field is preferred; 企业管理，零售，市场及监督管理层相关本科学历或等同的工作经验
Ability to analyze selling reports, identity business trends, and react quickly to the needs of the business. 能偶分析销售报告，识别业务趋势，并快熟相应业务需求。
Passion for Fashion Industry需求对时尚产业的热情
Flexibility to work a retail schedule which will include evenings, weekends and holiday. 需求能够上晚班，周末，以及休日