教育公司助理工作

著名教育企业,在全球有良好知名度,喜欢教育行业,并希望获得相关实践经验的学生尽快申请。
实习
New York, NY, USA
面议
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有5人应聘该职位

教育公司

教育培训最后更新于约 2 年前
详情描述

世界最大规模,历史最悠久的语言学校之一。成立60余年,由50多个国家的160所语言学校组成。网络学校教授英语,西班牙语,德语,法语和其他各个语种。学校培训了约全球一半的CELTA毕业生,拥有超过20名学生,教师数量近6000名。

建议申请专业
教育相关

留学生状态
大一暑假至研二CPT及应届毕业生OPT均可

职位硬件软件要求
根据需要回复电话邮件
与海外代理简历联系
维护数据库系统
帮助学生安排住宿
与寄宿家庭或寄宿提供者联系,建立公司住宿资源
与财务部保持联系
安排财务部支付住宿提供方的佣金
迎接学生入学,管理并评分分班考试
收集文书工作,并向学生介绍学校及纽约市
收集学生反馈意见并跟进做出报告
管理学生考试及办法结课证书
一般行政管理工作
处理学生投诉并解决问题
有客服经验优先
至少本科(或本科在读)学历
会使用微软办公软件
积极热情,灵活聪慧
流利使用一种外语,西班牙语或葡萄牙语优先

工作时间
兼职每周不超过20小时
全职每周不超过40小时

公司原文
● Answering phone if required
● Continuing to build correspondence with agents abroad.
● Maintaining database systems (booking students, issuing invoices and keeping records of agents, accommodation, etc.).
● Finding and helping students with accommodation placement.
● Liaising with homestay families and accommodation providers to build up IH accommodation recourses.
● Liaising with the Finance Department regarding invoices and tracking payments.
● Scheduling payments for the finance department for accommodation providers and agent who receive commission from us.
● Welcoming new students to the school and administering and scoring placement testing, collecting necessary paperwork and informing them about the school facilities and New York City.
● Collecting feedback from students and making reports and following up with students.
● Administering exit tests and making end-of-course certificates for departing students.
● Being the first point of contact for current students needing help, doing anything within reason to help their experience more positive (advice, research, printing maps, etc.).
● Dealing with student complaints and finding a way to solve problems for students.

Qualifications/experience:
● Previous customer service experience is preferred
● Must be working toward a college degree (minimum)
● Must be computer and web literate. High level of proficiency in Word, Excel and Outlook a must
Qualities:
● Energy & enthusiasm
● Flexibility with regard

最近编辑时间: 2018-08-01

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