安大略诚招客户支持/客户关系专员

薪资福利优厚,丰富的成长空间
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美国加利福尼亚安大略
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WESTERN POST

Warehouse and Transportation最后更新于3 个月前
详情描述

如果您有追求卓越的热情、对细节和组织的关注,那么我们有一份合适的工作,可以让您实现良好的工作/生活平衡。 我们拥有强大的团队文化,将为您提供培训和资源,让您在自己的岗位上蓬勃发展。

客户支持/客户关系专员

工作内容
-指导和处理客户的订单,并提供查询等对应帮助
-通过电话,电子邮件以及线上聊天等方式与客户沟通,并于团队内部各个区域进行协调
- 认真归档,熟悉支持在线应用程序,操作系统
-快速学习,协调并寻找最佳的解决方案

职位要求
-有一年相关经验者优先
-有仓库/物流相关行业经验者优先
-良好的沟通,写作技能
不支持远程办公

公司福利
-健康保险
-牙科保险
-视力保险
-人寿保险
-带薪假期/带薪病假/带薪节假日
-401k退休计划
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An opportunity has arisen for a friendly, outgoing and organized person to join WESTERN POST (US)

If you have a passion to deliver excellence, an eye for detail and organization and a strong self-motivated work ethic, we have a rewarding job that allows you a good work/life balance. We have a strong Team Culture and will offer training and resources for you to flourish in your role.

General Responsibilities
 Guide and process customer orders and inquiries in a fast-paced environment using world-class technology.
 Communicate with customers via phone, email and chat.
 Solve customer problems and find best possible solutions.
 Provide knowledgeable answers to questions about products, pricing and availability.
 Respond to shipping inquiries and answer order status questions.

Job Qualifications
Education: Associate Degree preferred
Experience: one year relater experience preferred
Other languages are advantages.

Skills
Good communication skills; writing and speaking. Other languages are advantages. Good personality and positive interpersonal skills required. Good computer skills.

Benefits: Dental insurance, Health insurance, Life insurance, Vision insurance, Paid time off,Retirement plan

最近编辑时间: 2022-09-07

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