Desktop Support Technician

Responsibilities

· Setting up the Organization’s computer system to meet specific business goals.

· Monitoring day to day computer performance.

· Update and maintain the computer inventory and equipment.

· Ensure desktop computers interconnection seamlessly with diverse system keeping in mind for compatibility factors.

· Coordinate with vendors to resolve technical problems with desktop computing equipment and software.

· Assess functional needs to regulate system purchase specifications.

· Resolve hardware and network connectivity issues.

· Support in testing and deployment of new applications and systems.

· Train and guide staff hardware and software usage.

Qualifications

· 2 years of experience in Desktop Support/Client Services

· Bachelor or Master’s degree, preferably in IT or other relevant disciplines

· Proficiency with a MAC and Windows operating systems

· Basic understanding of networking protocols and troubleshooting

· Accept constructive criticism and customer feedback regarding their experience with software or IT services

· Ability to prioritize and manage several milestones and projects efficiently

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Referral program
Retirement plan
Vision insurance
Schedule:

8 hour shift
Day shift
Monday to Friday
Supplemental Pay:

Bonus pay
COVID-19 considerations:
The UPI Office is currently at herd immunity. All surfaces are disinfected on a continuous basis. Masks are optional

Education:

High school or equivalent (Preferred)
Experience:

Customer support: 1 year (Preferred)
iOS: 1 year (Preferred)
Windows: 1 year (Preferred)

最近编辑时间: 2022-05-02